All sales are final except for arriving to you damaged or product being defective, (torn fabric or loose seams). Lavender Wraps is not responsible for damage to wrap while heating in a microwave. Take care not to reheat until wrap has totally cooled.
If your wrap arrives damaged or defective you will receive a replacement once this has been verified and approved by LavenderWraps. Call Customer Service at 707-583-1892 or email Lavender Wraps at sales@lavenderwraps.com for instructions if you have one of these issues within seven business days. If found in your favor Lavender Wraps will either replace your wrap or issue you a store credit.
Since our products are used for health and wellness, products can not be returned for any reason except for being damaged or are being defective as discussed above.
If your wrap arrives damaged or defective you will receive a replacement once this has been verified and approved by LavenderWraps. Call Customer Service at 707-583-1892 or email Lavender Wraps at sales@lavenderwraps.com for instructions if you have one of these issues within seven business days. If found in your favor Lavender Wraps will either replace your wrap or issue you a store credit.
Since our products are used for health and wellness, products can not be returned for any reason except for being damaged or are being defective as discussed above.