Most frequently asked questions and answers.
When will my order be processed and ship?
We process orders are they are placed, in the order they are placed. Since all wraps are made fresh when ordered, (we do not stock-pile our wraps), shipping takes place according to the size of the order. Most orders are shipped in 3-7 business days depending on our work load and the size of your order. Larger orders usually ships in 5-9 business days. You may contact us for a more precise shipping date. We ship most orders USPS Priority which delivers in 2-3 days, sometimes 4 days during the Holidays.
Larger order are shipped FedEx, delivery is 5-7 days once shipped. You will receive tracking when your order ships, the expected delivery date is on the tracking so you can watch for it.
We process orders are they are placed, in the order they are placed. Since all wraps are made fresh when ordered, (we do not stock-pile our wraps), shipping takes place according to the size of the order. Most orders are shipped in 3-7 business days depending on our work load and the size of your order. Larger orders usually ships in 5-9 business days. You may contact us for a more precise shipping date. We ship most orders USPS Priority which delivers in 2-3 days, sometimes 4 days during the Holidays.
Larger order are shipped FedEx, delivery is 5-7 days once shipped. You will receive tracking when your order ships, the expected delivery date is on the tracking so you can watch for it.
Is it safe to put my credit card information on your web site's check-out?
We don't store you credit information that's handled by our payment processor, Stripe, the best in the business. And we will never share any of your personal information with anyone else.
We don't store you credit information that's handled by our payment processor, Stripe, the best in the business. And we will never share any of your personal information with anyone else.
What is your privacy policy?
We will never sell or share you information with a third party, period.
We will never sell or share you information with a third party, period.
How will I know how long to heat my lavender wrap in the microwave?
You will find the heating instructions for your specific wrap in your wraps package. If you still have any questions or concerns please do not hesitate to email or call customer service..
You will find the heating instructions for your specific wrap in your wraps package. If you still have any questions or concerns please do not hesitate to email or call customer service..
How do I care for my lavender wraps?
You will find care instructions for your wrap in the package with your wrap. If you still have any questions or concerns please do not hesitate to email or call customer service.
You will find care instructions for your wrap in the package with your wrap. If you still have any questions or concerns please do not hesitate to email or call customer service.
I've had my Neck Wrap for a long time and use it often. Is there a way to refresh the scent?
You can find spritzers of the scent you need for refreshing you Neck Wrap by going to "Spritzers". A few spritzes on both sides of the insert should do it. Don't OVER do it or your Neck Wrap may end up with too strong a scent. You can add more but can not remove too much scent.
You can find spritzers of the scent you need for refreshing you Neck Wrap by going to "Spritzers". A few spritzes on both sides of the insert should do it. Don't OVER do it or your Neck Wrap may end up with too strong a scent. You can add more but can not remove too much scent.
Can I use any of your wraps for Arthritic pain?
We have had many customers tell us that Heat Therapy help's relieve Arthritic pain. Although Heat Therapy is helpful in pain relief it is not a cure for Arthritic.
We have had many customers tell us that Heat Therapy help's relieve Arthritic pain. Although Heat Therapy is helpful in pain relief it is not a cure for Arthritic.
